Uncoated optics are available within 5 business days if materials are available. Standard lead times are 12-16 weeks depending on size and scope of the project.
We typically process optics up to 500mm in diameter. However, the shape of the part may affect this capability. If your optic has a unique or complex shape, we recommend reaching out to your Vertex representative to discuss your specific requirements.
Our commitment to delivering maximum value to our customers means that our thorough quoting process involves a detailed understanding of your requirements and exploring the best ways to meet your specifications. We typically provide quotes within 2-3 business days, ensuring accuracy and alignment with your needs.
When submitting a request for a quote, please provide the following details about your part: size and shape, thickness, transmitted or reflected wavefront specifications, and the quantity required. Once we receive this information, we’ll reach out to discuss your project in more detail, including any drawings, delivery requirements, and other key details.
Typically, orders are confirmed within 5 business days. After your order is placed, our engineering team will review the project, and an order acknowledgment is usually sent within that 5-day timeframe.
No, we do not have a minimum order quantity. At Vertex Optics, we are committed to accommodating orders of all sizes, from single prototypes to large-scale production runs. Whether your project requires a small batch or high-volume manufacturing, we’re here to meet your specific needs with the same level of precision and quality.
In some cases, we can expedite our quoted lead time. We understand that certain projects require faster delivery, and we strive to accommodate urgent requests when possible. Expedited delivery options are always available, so please contact your Vertex representative to discuss how we can meet your timeline needs.
Yes, we can ship internationally. Vertex Optics is experienced in managing global logistics and ensures that our products are delivered efficiently and securely to customers around the world. We work with trusted shipping partners to navigate international regulations and customs requirements, guaranteeing that your orders arrive on time and in excellent condition, no matter where you’re located.
With years of experience, we ensure the safe packaging of precision optical glass using the most suitable materials. Our standard packaging includes optical tissue paper, cloth-lined envelopes, glassine envelopes, and Pet-G containers. Additionally, we offer customized packaging solutions upon request to meet specific needs and ensure the utmost protection of your products during transit.
Absolutely—long-term blanket and Kanban contracts offer great value for both Vertex and our customers. We’re happy to discuss these types of agreements. Please contact our sales department for more information.
Yes, Vertex Optics is ISO 9001:2015 certified. Our certification demonstrates our commitment to maintaining high-quality standards in our processes and products, ensuring that we consistently meet customer and industry requirements. This certification is a testament to our dedication to delivering precision optical components and services with reliability and excellence.
Yes, Vertex Optics is ITAR registered. This registration allows us to comply with the strict regulations set by the U.S. government for the handling, manufacturing, and exporting of defense-related materials and technologies. Our ITAR compliance ensures that we can support our customers in the defense and aerospace sectors by safeguarding sensitive information and delivering high-quality optical components that meet all regulatory requirements.
Yes, we are certified under the ISO 9001:2015 standards, which reflects our strong commitment to quality management. This ensures that our processes consistently meet the rigorous demands of both industry standards and customer expectations.
Yes, we specialize in R&D projects. The Vertex team works closely with our customer’s to ensure a thorough understanding of the project scope, objectives, and timelines. By collaborating directly with your team, we can tailor our expertise to meet your specific needs, providing innovative solutions and driving progress from concept through to completion.
Yes, we are equipped to handle high-volume orders. Our investment in state-of-the-art equipment enables us to remain highly competitive, especially as order quantities increase. For each customer project, we carefully assess how to deliver the best value, ensuring efficiency and quality throughout the production process.
